State Farm® Insurance Agent John Bumgarner
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Keon Hall
December 10, 2025
"Been the best by far insurance company I’ve ever had!! My agent Courtney Jacob’s is the bomb!! She’s always just a message away and quick and convenient!! I’d recommend anyone any day of the week!! 10/10!!"
"Thank you, Keon, for your awesome feedback! We're glad to hear that Courtney has been so helpful and accessible for you. Your recommendation means a lot to us! "
Jamie Foster
December 10, 2025
"Courtney reached out to me promptly to discuss a quote. She was very knowledgeable about all they offer, and got me set up in no time!"
"Thank you, Jamie, for sharing your experience! We're glad Courtney was able to assist you quickly and provide the information you needed. Your feedback is greatly appreciated. "
Belly Scrubs
December 10, 2025
"Mr. Craddock went above and beyond to secure our business insurance, and we truly couldn’t have asked for a better agent. He single-handedly guided us through the entire process with professionalism, clarity, and genuine care for our business. When we needed results under a tight deadline, Noah delivered without hesitation. His reliability and ability to perform under pressure make him an outstanding partner for any business. Belly Scrubs couldn’t recommend him more highly!"
"Thank you, Belly Scrubs, for your kind words about Mr. Craddock. It's great to hear how he provided professionalism and genuine care while guiding you through the process. We're glad Noah could meet your needs under pressure. "
Misty Hinton
December 9, 2025
"Wonderful service! I always get immediate help when calling and speaking to my agent, Noah Craddock. He is very professional and answers all my questions."
"Thank you, Misty, for your review! It's great to hear that Noah Craddock has been able to provide you with immediate and professional assistance. We appreciate your feedback and look forward to continuing to serve you. "
Cathy Boggess
November 4, 2025
"Hurricane State Farm Office staff are the best! I’ve made several changes over the years and they have always assisted me quickly and efficiently. They always make feel comfortable and inform me accurately with the changes I need to complete. Thanks State Farm!"
"Thank you, Cathy, for your kind words and for trusting us with your insurance needs over the years. We're glad to hear that our team has been able to assist you efficiently and make you feel comfortable with your changes. We look forward to continuing to serve you!"
Matthew Rogers
October 29, 2025
"Great service from Ethan Hefner.. was able to get me set up quickly and beat every rate out there!"
"Thanks Matthew! Glad Ethan could help you out and able to get you properly insured with State Farm!"
Hailey Moore
October 29, 2025
"Courtney Jocabs helped me get car insurance and even life insurance for my son and I! She explained everything so i knew we were getting the coverage we needed! Even when I had an accident she helped me file the claims I needed and reached out to check on us during the whole process."
"Thank you, Hailey, for sharing your experience with Courtney. It's great to hear that she was able to assist you with your insurance needs and support you through the claims process. We're here for you whenever you need us."
Cheyenne Roupe
October 29, 2025
"I received the best deal in my price range affordable they're always ready to help, and work with you!!"
"Thank you, Cheyenne, for your feedback! It's great to hear that you found a deal that fits your budget and that our team is always ready to assist you. We appreciate your support and look forward to continuing to work with you."
Melissa Farmer
October 29, 2025
"Good to deal with. Nice people."
"Thanks Melissa! Appreciate you and your business!"
Garrett Meadows
October 29, 2025
"I have been a customer at John’s office for a while now and anytime I call to make a change or just have a question, they are always quick to help as well as give good advice for any insurance needs! I would highly recommend them to anyone looking to change their insurance."
"Thanks Garrett! So thankful for customers like you and glad we are meeting all your insurance needs!"
Chad Starcher
October 23, 2025
"Staff was helpful and very professional."
"Thanks Chad! "
Barbiee Kidd
October 23, 2025
"Absolutely great working with Courtney! Helped me switch insurance so easily, very kind thoughtful took her time to help me understand everything. Also reached out and referred her to my grandmother and sister! Also so much cheaper than what I was paying!! Thank you Courtney!!!"
"Thank you, Barbiee, for your kind words about working with Courtney. It's great to hear she made the process smooth and understandable for you. We appreciate your referrals and are glad we could help you save on your insurance."
Enocha Bailey
October 23, 2025
"The customer service is outstanding! Makes making changes smooth as can be! Would definitely recommend! Courtney is the best there is !"
"Thank you, Enocha, for your kind words and recommendation! We're glad to hear that Courtney and the team made your experience smooth. We appreciate your support!"
John Tomblin
June 18, 2025
"Courtney gave me excellent customer service and made me aware of life insurance I didn’t know State Farm offered. I bought three life insurance policies, one being for my grandson at a very reasonable price in my opinion. One of the best experiences I’ve ever had with an insurance company."
"Thank you, John, for sharing your experience with us. It's great to hear that Courtney was able to assist you with your life insurance needs and provide you with excellent service. We appreciate your trust in us and look forward to serving you in the future. "
Denise Hill
April 24, 2025
"Hi Courtney was so sweet and helpful on the phone. I recommend if someone isn't with Statefarm they should be because I think they have the best prices now you can get! That's my recommendation!"
"Thank you, Denise, for your kind words and recommendation! We're glad to hear that Courtney was able to assist you so well. We appreciate your support and are always here to help with your insurance needs."
Austin Smith
April 4, 2025
"Courtney provided outstanding customer service. She was very informative and answered all my questions. 10/10"
"Great to hear Austin! We appreciate you and your business! Courtney and the rest of our team are here to help when you need us. "
Payton Ramsey
March 25, 2025
"We love state farm Courtney is an amazing agent and always there 24/7 to answer any questions I have Adding and removing a vehicle from my policy is so quick and simple and I couldn’t be happier to be a part of the state farm family!"
"Thank you, Payton, for your wonderful feedback! We're thrilled to hear that Courtney has been able to assist you so effectively and that you're happy with the ease of managing your policy. We're grateful to have you as part of the State Farm family!"
Heather L McCoy
March 25, 2025
"Courtney was so helpful when we were getting quotes from State Farm. She was patient with my many questions and responded very quickly. We made the switch to SF and are thankful to have her as a contact for any future needs."
"Thank you, Heather, for your kind words and for choosing State Farm! We're thrilled to hear that Courtney was able to assist you so effectively. We're here for any future needs you may have."
Noah Spence
March 25, 2025
"Fantastic customer service, extremely helpful with any questions you may have!"
"Noah, it means so much to us that you had a five-star experience! Our team is dedicated to providing the highest level of service, and your kind words truly make our day. Thank you for trusting us with your insurance needs!"
Jill Ash
March 25, 2025
"Always great service. They have saved me a lot of money on my insurance. Very knowledgeable staff!!"
"Thank you so much, Jill, for your amazing feedback! We're absolutely thrilled to hear that our awesome team has helped you save money and provided you with great service. We truly appreciate your trust in us and can't wait to keep meeting all your insurance needs!"
Brandi Medley
March 25, 2025
"Courtney Jacob was able to get our insurance lower than anyone else around. She was very helpful and able to answer any questions that we had a long the way. If you are looking for a quote to see if they can save you some money, I would highly recommend reaching out to this agency."
"Thank you, Brandi, for your wonderful feedback! We're thrilled to hear that Courtney was able to assist you effectively and help lower your insurance costs. We appreciate your recommendation and look forward to continuing to serve you."
Maddie Dawson
March 20, 2025
"Outstanding customer service! This location is always available, has top tier professionalism and tends to our needs in a timely manner."
"Thanks Maddie! We appreciate the review and you trusting us with your business!"
Jessica Franklin
March 20, 2025
"Awesome experience! Employees are quick to answer questions and help when needed. Courtney has been my main agent and has always been quick with helping me and taking care of my family."
"Thanks Jessica! We are always trying to exceed expectations and glad we have done so for you and your family!"
Chris Duncan
March 18, 2025
"Courtney was amazing. I tired 5 other insurance places and every one wanted over 120 a month for liability,She got me the cheapest and also it was done within 5 minutes! Definitely best in West Virginia! Highly recommend Courtney!"
"We value your business and your trust, Chris! Our goal is to be here for you through all of life’s changes—thank you for letting us be part of your journey. "
Tyler Wilson
March 18, 2025
"Amazing to work with"
"Your trust and support mean everything to us, Tyler! We love what we do, and we’re so glad we could help make your insurance experience a great one! "