State Farm® Insurance Agent John Bumgarner
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Austin Smith
April 4, 2025
"Courtney provided outstanding customer service. She was very informative and answered all my questions. 10/10"
"Great to hear Austin! We appreciate you and your business! Courtney and the rest of our team are here to help when you need us. "
Payton Ramsey
March 25, 2025
"We love state farm Courtney is an amazing agent and always there 24/7 to answer any questions I have Adding and removing a vehicle from my policy is so quick and simple and I couldn’t be happier to be a part of the state farm family!"
"Thank you, Payton, for your wonderful feedback! We're thrilled to hear that Courtney has been able to assist you so effectively and that you're happy with the ease of managing your policy. We're grateful to have you as part of the State Farm family!"
Heather L McCoy
March 25, 2025
"Courtney was so helpful when we were getting quotes from State Farm. She was patient with my many questions and responded very quickly. We made the switch to SF and are thankful to have her as a contact for any future needs."
"Thank you, Heather, for your kind words and for choosing State Farm! We're thrilled to hear that Courtney was able to assist you so effectively. We're here for any future needs you may have."
Noah Spence
March 25, 2025
"Fantastic customer service, extremely helpful with any questions you may have!"
"Noah, it means so much to us that you had a five-star experience! Our team is dedicated to providing the highest level of service, and your kind words truly make our day. Thank you for trusting us with your insurance needs!"
Jill Ash
March 25, 2025
"Always great service. They have saved me a lot of money on my insurance. Very knowledgeable staff!!"
"Thank you so much, Jill, for your amazing feedback! We're absolutely thrilled to hear that our awesome team has helped you save money and provided you with great service. We truly appreciate your trust in us and can't wait to keep meeting all your insurance needs!"
Brandi Medley
March 25, 2025
"Courtney Jacob was able to get our insurance lower than anyone else around. She was very helpful and able to answer any questions that we had a long the way. If you are looking for a quote to see if they can save you some money, I would highly recommend reaching out to this agency."
"Thank you, Brandi, for your wonderful feedback! We're thrilled to hear that Courtney was able to assist you effectively and help lower your insurance costs. We appreciate your recommendation and look forward to continuing to serve you."
Maddie Dawson
March 20, 2025
"Outstanding customer service! This location is always available, has top tier professionalism and tends to our needs in a timely manner."
"Thanks Maddie! We appreciate the review and you trusting us with your business!"
Jessica Franklin
March 20, 2025
"Awesome experience! Employees are quick to answer questions and help when needed. Courtney has been my main agent and has always been quick with helping me and taking care of my family."
"Thanks Jessica! We are always trying to exceed expectations and glad we have done so for you and your family!"
Chris Duncan
March 18, 2025
"Courtney was amazing. I tired 5 other insurance places and every one wanted over 120 a month for liability,She got me the cheapest and also it was done within 5 minutes! Definitely best in West Virginia! Highly recommend Courtney!"
"We value your business and your trust, Chris! Our goal is to be here for you through all of life’s changes—thank you for letting us be part of your journey. "
Tyler Wilson
March 18, 2025
"Amazing to work with"
"Your trust and support mean everything to us, Tyler! We love what we do, and we’re so glad we could help make your insurance experience a great one! "
Sierra Pullen
March 18, 2025
"If you're contemplating switching insurances, please give these guys a call. Courtney was so quick to help me and get me a much better deal than what I had before. She was super helpful and attentive to my questions."
"Sierra, thank you for your wonderful feedback and for choosing us for your insurance needs. We're thrilled to hear that Courtney provided you with excellent service and a better deal. Your satisfaction is our priority, and we appreciate your recommendation. "
Randall Robie
September 13, 2024
"During the four years John Bumgarner has been my State Farm agent I have filed three claims, all of which have been handled quickly with absolutely no hassle. I have also had various questions from time to time, and Cassandra has given outstanding service in providing me answers. She is quick to respond, friendly, and knowledgeable. I highly recommend State Farm, John, and Cassandra for anyone needing excellent insurance service."
"Thanks Randall!!! Appreciate you and your business. "
Brian H.
July 26, 2024
"Would not recommend this State Farm location."
"Thanks for the review Brian. Unfortunately some things are beyond our control and we do our best to minimize these issues. The reality is sometimes they are unavoidable. We will continue to work to minimize these instances and will continue to provide great service to our customers. "
WV Mountain Mom
July 16, 2024
"This is a terrible State Farm. They do not do their job correctly at this office, they lie to the customers about your policy. They are very unprofessional!"
"I apologize for your experience with my agency. We do strive to not only meet but exceed expectations. Unfortunately some items are out of our control at times but we try our best to minimize any issues. Ultimately there are times that this is unavoidable and people become upset. Again I apologize and I appreciate your feedback. "
Bryanna Hodge
July 9, 2024
"Courtney is amazing at what she does, super reliable and consistent with her clients."
"Thank you for recognizing Courtney's dedication to providing reliable service. We appreciate your kind words and are grateful for the opportunity to serve you."
Duffs
July 2, 2024
"Great communication quick response times and good pricing. Courtney always there to help"
"Thank you for your kind words! We're thrilled to hear about your positive experience with Courtney and our team. We appreciate your feedback and look forward to continuing to provide excellent service."
Zander Wagner
June 3, 2024
"Great company who takes care of their customers!"
"We strive to provide excellent service to all our customers. We appreciate your business."
Lucas Lynch
May 30, 2024
"Amazing"
"Thank you, Lucas!"
Trevor Mullins
March 28, 2024
"Great service, great rates!"
"Thank you for your kind words, Trevor! We strive to provide excellent service and competitive rates to all our clients. Your feedback is greatly appreciated."
Kaitlyn Wogan
February 21, 2024
"Really great service. Awesome prices. Courtney is awesome, and super helpful anytime I have questions!!!!!"
"Thank you for the kind words, Kaitlyn! We're thrilled to hear about your positive experience with Courtney."
Samuel Perdue
February 21, 2024
"Never go to State farm. Mosey over to Allstate in Barboursville. They give better insurance more insurance coverage for less and won't try to cancel you for accidents that you were not at fault for."
"Samuel sorry you had a bad experience. We try our best to help each customer as best we can. Unfortunately we aren’t able to fix every situation. I know Cass tried her best to help out and again I apologize we couldn’t get you taken care of. "
Carmen Campbell
October 20, 2022
"They really go out their way to get you the best rates and meet your insurance needs. Marissa is amazing and made finding the perfect insurance at a great price very easy. I highly recommend this branch and this staff."
"Thanks Carmen! Appreciate the kind words and Marissa is great at helping customers!!"
Herbie Goetz
October 19, 2022
"Great customer service! Highly recommended! Cassandra is the best!"
"Thanks Herbie!! Appreciate the review and we are lucky to have Cassandra on our team to help customers out!!"
Daniel Edwards
October 18, 2022
"I have had multiple positive experiences with this agency. Marissa has been more than helpful any time I have had to reach out about any questions I may have about any of my policies."
"Thanks Daniel!! Appreciate the review and glad to have Marissa there to handle customer issues like yours!!"
David Jude
October 13, 2022
"Best Agents in the Valley!"
"Thanks Davey!! Appreciate it buddy!!"