Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of jeremy angle

jeremy angle

May 11, 2026

5  out of  5
rating by jeremy angle
"Ethan was really nice and helpful .. great quote and unbeatable price"
We responded:
"Jeremy, thanks for choosing us and sharing your experience! We’re happy Ethan could help you secure such a competitive rate while making the process smooth and stress-free. We truly value your trust and support."
Profile photo of payten plays

payten plays

May 6, 2026

5  out of  5
rating by payten plays
"Courteny Jacob made getting a new insurance quote with State Farm easy and fast. She saved me almost 2,000 a year with home and auto insurance."
We responded:
"payten, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent John Bumgarner’s Team here in our Hurricane office. "
Profile photo of Simone wood

Simone wood

May 4, 2026

5  out of  5
rating by Simone wood
"Courtney was able to get me down half of my progressive payment when switching to State Farm for all the same benefits and for that I’m super thankful. I recommend!"
We responded:
"Thank you, Simone, for sharing your experience! It's great to hear that Courtney was able to help you save on your payment while maintaining the same benefits. We appreciate your recommendation!"
Profile photo of Josh Workman

Josh Workman

May 1, 2026

5  out of  5
rating by Josh Workman
"Courtney was super professional and helpful in helping me understand exactly what I was getting. She’s the best I’ve ever worked with"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Lea-Ann Hill

Lea-Ann Hill

April 30, 2026

5  out of  5
rating by Lea-Ann Hill
"Great experience! Courtney was able to lower my auto insurance rate with even better benefits and lower deductible than my previous auto insurance. The process was very quick and simple. I was able to get a quote and new policy while on my work break. Highly recommend!"
We responded:
"Thank you, Lea-Ann, for sharing your experience! We're glad Courtney could help you find a better auto insurance rate with improved benefits and a lower deductible. It's great to hear the process was quick and convenient for you."
Profile photo of James Halstead

James Halstead

April 30, 2026

5  out of  5
rating by James Halstead
"Straight to the point guy. Works with to help you get the best deal. I recommend all my friends to him"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent John Bumgarner’s Team. "
Profile photo of Samantha Ward

Samantha Ward

April 29, 2026

5  out of  5
rating by Samantha Ward
"Courtney was great help. She was able to save me money & get me better coverage than I had with a different company."
We responded:
"Thank you, Samantha, for sharing your experience! It's great to hear that Courtney was able to assist you in saving money while improving your coverage. We appreciate your support and look forward to continuing to serve your insurance needs."
Profile photo of Renee Clark

Renee Clark

April 27, 2026

5  out of  5
rating by Renee Clark
"Courtney Jacob really helped me get the best /lowest rate possible. She was really sweet and understanding!"
We responded:
"Thank you, Renee, for sharing your experience! We're glad to hear that Courtney was able to assist you in finding the best rate and that her sweet and understanding nature made a positive impact. Your feedback is greatly appreciated."
Profile photo of Zane Evicks

Zane Evicks

April 24, 2026

5  out of  5
rating by Zane Evicks
"Noah is so helpful! Answered all my questions and got my policy set up perfect for me. He helps all my friends and family, would strongly recommend"
We responded:
"Thank you so much for the 5-star rating, Zane! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Bryce Simpson

Bryce Simpson

April 23, 2026

5  out of  5
rating by Bryce Simpson
"I couldn’t have asked for a better experience while working with Courtney. She was able to insure my vehicle as well as life insurance for literally 1/2 of what I was previously paying for just auto insurance. Thank you again!"
We responded:
"Thank you, Bryce, for sharing your experience! It's great to hear that Courtney was able to help you save significantly on both your vehicle and life insurance. We appreciate your feedback and look forward to continuing to serve you."
Profile photo of K Johnson

K Johnson

April 23, 2026

5  out of  5
rating by K Johnson
"Noah provides excellent service and support! He has been really great to work with. Noah was able to provide a solution and get my new car insurance implemented quickly at a great price. Thank you Noah!"
We responded:
"Thank you, K Johnson, for your feedback! We're glad to hear that Noah was able to assist you efficiently with your new car insurance. Your support means a lot to us."
Profile photo of robert engel

robert engel

April 16, 2026

5  out of  5
rating by robert engel
"Ethan Hefner provided me with two vehicle insurance estimates very quickly. They were broken down to show the itemized cost and made it very easy to understand. Ethan is a great salesman and even better guy!"
We responded:
"Thank you, Robert, for sharing your experience with Ethan. It's great to hear that he was able to provide you with clear and detailed vehicle insurance estimates. We appreciate your feedback and support."
Profile photo of Kenzi Renee

Kenzi Renee

April 10, 2026

5  out of  5
rating by Kenzi Renee
"Highly recommend Courtney Jacob for all insurance needs! She has been a wonderful help for me and 3 friends of mine"
We responded:
"Thank you, Kenzi Renee, for recommending Courtney Jacob! It's great to hear that she has been such a helpful resource for you and your friends. We appreciate your support."
Profile photo of Heather Aits

Heather Aits

April 9, 2026

5  out of  5
rating by Heather Aits
"Noah was such a help and made switching insurance super easy. If you are in the market definetly call and ask for Noah. He helped me weigh the differences in what benefits I needed and also helped me keep the price cost in mind"
We responded:
"Thank you, Heather, for sharing your experience! It's great to hear that Noah was able to assist you in making the switch and finding the right benefits while keeping costs in mind. We appreciate your recommendation and are here if you need anything else."
Profile photo of Greta Preece

Greta Preece

April 8, 2026

5  out of  5
rating by Greta Preece
"I was impressed they reached out to me and followed up immediately very informative and such a positive attitude i appreciate Courtney’s help very much."
We responded:
"Thank you, Greta, for sharing your experience! We're glad Courtney could assist you with such a positive attitude and provide the information you needed. Your feedback means a lot to us."
Profile photo of Jennifer Lewis

Jennifer Lewis

March 11, 2026

5  out of  5
rating by Jennifer Lewis
"John and staff made filing claims due to the 2025 hail storm seamless. We have our home and cars bundled making it a one stop shop. We felt the reimbursement for the damage to our home and vehicles was fair. We have 3 teen drivers and the pricing is affordable!"
We responded:
"Thanks Jen! We really appreciate it and so glad we have been able to take care of you and your family!"
Profile photo of Mike Basler

Mike Basler

February 16, 2026

5  out of  5
rating by Mike Basler
"John and his team are true professionals. They are proactive and responsive when needed. Best of the Best!"
We responded:
"Thanks Mike I really appreciate the review and glad our team can help you and your family!"
Profile photo of Kristin Massile

Kristin Massile

February 16, 2026

5  out of  5
rating by Kristin Massile
"I highly recommend John Bumgarner — State Farm Agent, for auto, home and life insurance. John is knowledgeable, responsive and takes the time to thoroughly explain coverage options so you feel confident in your decisions. His staff is also incredible— they are friendly, professional and always quick to help! The entire team genuinely cares about their clients. If you want an insurance office that treats you like family, John and his team are the best!"
We responded:
"Thanks Kristin we really appreciate the review and the kind words! "
Profile photo of Harvey Collins

Harvey Collins

February 4, 2026

5  out of  5
rating by Harvey Collins
"Always there to answer questions and help how they can.I appreciate their people!"
We responded:
"Thank you, Harvey, for your feedback! We're glad to hear that our team is always there to assist you and answer your questions. Your appreciation means a lot to us. "
Profile photo of hilda mynes

hilda mynes

January 31, 2026

5  out of  5
rating by hilda mynes
"Great people to work with !"
We responded:
"Thank you, Hilda, for your kind words! We're glad to hear you enjoy working with our team. If you ever need assistance, feel free to reach out. "
Profile photo of Bruce Butcher

Bruce Butcher

January 19, 2026

5  out of  5
rating by Bruce Butcher
"Very good people to work with"
We responded:
"Thanks Bruce! We appreciate the review and being able to be your insurance provider!"
Profile photo of Gage Shultz

Gage Shultz

January 14, 2026

5  out of  5
rating by Gage Shultz
"Great team and company to deal with."
We responded:
"Thanks Gage! We appreciate the kind words and you allowing us to be your insurance agent!"
Profile photo of Kaila Craddock

Kaila Craddock

January 12, 2026

5  out of  5
rating by Kaila Craddock
"Give them a call!! Noah Craddock is extremely knowledgeable about insurance and he’s always one message or call away. With a quick response and always has a solution."
We responded:
"Thank you, Kaila, for your kind words! We're glad to hear that Noah's expertise and quick response have been helpful to you. If you ever need anything else, feel free to reach out. "
Profile photo of Keon Hall

Keon Hall

December 10, 2025

5  out of  5
rating by Keon Hall
"Been the best by far insurance company I’ve ever had!! My agent Courtney Jacob’s is the bomb!! She’s always just a message away and quick and convenient!! I’d recommend anyone any day of the week!! 10/10!!"
We responded:
"Thank you, Keon, for your awesome feedback! We're glad to hear that Courtney has been so helpful and accessible for you. Your recommendation means a lot to us! "
Profile photo of Jamie Foster

Jamie Foster

December 10, 2025

5  out of  5
rating by Jamie Foster
"Courtney reached out to me promptly to discuss a quote. She was very knowledgeable about all they offer, and got me set up in no time!"
We responded:
"Thank you, Jamie, for sharing your experience! We're glad Courtney was able to assist you quickly and provide the information you needed. Your feedback is greatly appreciated. "